FAQ
Q 1. How many characters per line can I engrave?
Billet Frames offers two types of fonts for the license plate frames. Single line and True line (double line) fonts. True line examples are Comic Sans, Staccato, Tahoma, etc. Single Line examples are greenwood, italic, script, etc. For large amounts of text, including three and four line frames, we recommend using one of the single line fonts offered. These fonts have thicker lines stand out best when their size is reduced. View sample Auto Frames and Cycle Frames to estimate number of characters allowed for a specific font. To receive a maximum character quote for a specific font, please contact us.
Q 2. What type of payments do you accept for Custom License Plate Frames?
We accept all major credit cards including Visa, Master Card, American Express, Discover, PayPal, money orders, personal checks, concealed cash (US Dollar only). Credit Cards and PayPal are accepted in the following currencies:
- - US Dollar
- - Canadian Dollar
- - Euro
- - Pound Sterling
- - Yen
- - Australian Dollar
Q 3. Do you ship license plate frames internationally?
We ship anywhere the US Post Office delivers to. Only Credit Card or PayPal payments are accepted for payment outside the US.
Q 4. License Plate Frame Font color choices
For maximum text visibility, select bright font colors for black anodized frames and dark font colors for polished frames.
Q 5. Can the frames for the license plates withstand salt and sunlight?
All frames, both polished and anodized, are clear coated, sealed with a polymer urethane sealant, and waxed to resist road salt and direct sunlight.
Q 6. Are there specific care instructions for the license plate frames?
Use a mild automotive soap to clean and occasionally hand wax. If frames are placed on the front of the vehicle, use a clear protective cover over the frame. Also recommended are the use of stainless or plastic fastening bolts to avoid rust bleed. These covers and fasteners are available at any auto parts store. Included with each frame are nylon washers to be placed between the screw head and the frame.
Q 7. Can I mix and match fonts and colors?
You may select up to two fonts and two colors per each frame. Specify in the special instructions box which characters receive a specific font or color. Contact us if you are interested in a combination of three or more fonts and colors.
Q 8. Can I use both upper case (capital) and lower case (small) letters?
Both can be used. When lower case letters are used, the text is smaller and is less visible. This is more evident with true line fonts. When using the lower case (small) letters g j p q y, all character sizes must be reduced in size to keep all text line centered.
Q 9. I want two lines on my frame, which of the four lines do I enter the text on the order page?
For a "Two Line" frame, use lines one and two." Three Line" frames use lines one, two, and three. In the special instructions box, specify if you want the two lines on top or bottom for "Three Line" frames.
Q 10. What is standard versus italic?
Standard characters are straight. Italic characters lean to the right. For a combination of both, specify in the special instructions box.
Q 11. What is a "Wide Line" frame?
View "Wide Line" frame samples on the Auto Frames page. These frames have two mounting holes versus the standard four. This allows for one of the two lines to be the whole width of frame, thus allowing up to a maximum of approximately 30 characters for that line. The mounting holes can be on the top or the bottom of the frame, giving you the choice of where you want the wide line (top or bottom).
Q 12. What is a "Single Line" frame?
View "Single Line" frame samples on the Auto Frames page. These frames have text on only one half of the frame - top or bottom. This allows for more clearance for license plate characters. Single Line 2 frames can have either one tall or two lines of text.
Q 13. Can I only order online?
You can order online or call in your order at (262) 250-1500. Credit card orders are also accepted over the phone.
Q 14. Do you offer club/volume discounts for license plate frames?
We offer discounts on quantities of 5 or more items.
Q 15. Do you guarantee your work?
Billet Frames guarantees 100% satisfaction. A product exchange or a full refund will be offered.